Privacy & Cookie Policy

Last updated: January 2026

1. Introduction

Cervos Medical LLC ("Cervos", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website at cervos.com, including all related pages, subdomains, and associated services (collectively, the "Site").

Please read this Policy carefully. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all provisions of this Privacy & Cookie Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our Site includes:

Personal Information

  • Name, email address, phone number, postal address
  • Professional information such as job title, facility/organization name, medical specialty
  • Any other information you voluntarily provide through contact forms, inquiries, or communications

Usage Data

  • Pages visited, time spent on pages, links clicked
  • IP address, browser type and version, operating system
  • Device information (type, model, unique identifiers)
  • Referral source and search terms used to reach the Site

Device Information

  • Hardware model and settings information
  • Mobile network information
  • Device identifiers and advertising identifiers

3. How We Use Your Information

We use the information we collect in the following ways:

  • Respond to your inquiries, questions, and requests for information
  • Provide product information, specifications, and clinical data
  • Process and fulfill requests for product samples, demonstrations, or literature
  • Send newsletters, updates, and marketing communications (with your consent)
  • Improve, optimize, and personalize your experience on our Site
  • Conduct analytics and understand how visitors use our Site
  • Detect, prevent, and address fraud, abuse, and security incidents
  • Comply with legal obligations, regulations, and law enforcement requests

4. Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. A cookie is a file containing an identifier (a series of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Each time the browser requests a page from the server, the browser transmits the cookie back to the server.

Types of Cookies We Use:

  • Necessary Cookies: Essential for the functioning of the Site, such as security, network management, and accessibility. These cookies cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use the Site, track performance metrics, and improve user experience.
  • Marketing Cookies: Used to track visitors across websites and display relevant advertising based on your interests.

Managing Your Cookie Preferences:

Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality and features of our Site. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

5. Information Sharing

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors, contractors, and service providers who perform services on our behalf (e.g., email delivery, hosting, analytics, customer support).
  • Legal Requirements: We may disclose information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, court orders, or government requests.
  • Business Transfers: If Cervos is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction.
  • Aggregate Information: We may share aggregate, de-identified information that cannot reasonably be used to identify you.

Important: All service providers are contractually obligated to use your information only for the purposes of providing services to us and must maintain the confidentiality and security of your information.

6. Data Security

Cervos implements appropriate technical, administrative, and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correct: You may request correction of inaccurate or incomplete personal information.
  • Right to Delete: You may request deletion of your personal information, subject to legal obligations.
  • Right to Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Right to Restrict Processing: You may request that we limit how we use your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account. Parents or guardians who believe their child has provided personal information to us should contact us immediately using the information provided below.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Policy on our Site and updating the "Last updated" date at the top of this Policy. Your continued use of the Site following such notification constitutes your acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy & Cookie Policy or our privacy practices, please contact us at:

Cervos Medical LLC
30 Doherty Ave
Avon, MA 02322
United States

Email: info@cervos.com
Phone: (508) 588-4400
Hours: Monday – Friday, 8:00 AM – 5:00 PM EST

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.